WC130 MayJune2023 - Magazine - Page 17
WIN-911
The utilities use a severity functionality, meaning the alarm management is
implemented through FactoryTalk Alarm
and Events, which organizes the alarms
that McCauley wants to call out. He sets
the appropriate alarm severity within
The clear well at CRVD’s WTP is used to store treated water. The size of the clear well is 10 million litres —
the SCADA system and then creates a
equal to four Olympic swimming pools.
subscription that monitors that specific
severity and what should be done about
it. This customization allows for specific
directions, communication alarms that are exclusively for control receiving the alarm–he received notification from the other alarm
systems staff, and for general alarms, all of which are directed to
company.
on-call operators, controls systems staff, and managers.
CVRD’s different utilities experience alarms every night to
Added notification capabilities integrated into SCADA/HMI
which operators respond. But now, thanks to WIN-911’s robust,
allows users to receive plant alarms in real time and respond fast- technologically advanced software, McCauley has only experier, including alerts via email; voice calls — their primary means
enced one page that inadvertently didn’t come through.
of notification that the team uses this for acknowledgement and
“One of the best benefits of integrating this remote alarm
to stop alarm escalation; and SMS messages, which sent if an
notification software is its configurability,” said McCauley. “I
alarm remains active and unacknowledged. The WIN-911 Mocan create any alarm callout and through notification policies
bile smartphone app can be used as an all-encompassing piece of
or subscriptions I can specify the kinds of alarms, which ensures
information.
the right message gets to the right personnel at the right time,”
Because all of the alarms go to the app, the operator is able to
McCauley continued.
view the alarm details in the app and proceed accordingly.
McCauley and his team appreciate the software’s Operator
Workspace that is implemented on a computer at the water
Remote alarm for the WIN-911
treatment plant for the water treatment and distribution crews.
When CVRD first installed the software, it ran parallel to the
This feature allows senior team members to easily change the
previous notification system to ensure alarms weren’t missed.
callout notification by logging onto a computer and altering who
But the differences between the two software programs were
is on-call.
immediately evident. An incident occurred in which the operator
“This remote alarm notification software helps protect our
was able to receive and acknowledge the alarm from the new
plants and resolve problems before they impact our customers,”
software provider, rectify the issue, and get the plant back up and says McCauley. “Ever since we integrated this new software with
running. On his drive home–approximately 45 minutes after
our SCADA system, we’ve had virtually 100 per cent reliability.”
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Scott McNair
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Guelph. He works with
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WAT E R C A N A D A . N E T
The City of Guelph is idyllically
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Speed and the Eramosa, meet.
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WATER C AN ADA • M AY/JUNE 2023
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